Questions people often ask

No. You don't need the clinical name for what you're feeling. Tell us what's going on and we'll suggest the right kind of support and the right person. If you're still unsure, the first session is there to work it out together.

It's a warm, unhurried conversation. Your therapist listens to what brought you in, asks about what you'd like to change, answers your questions, and starts shaping a plan with you.

Most people start weekly or every two weeks. As things settle, sessions can be spaced further apart. Your therapist will suggest a rhythm after the first session.

For most concerns, such as anxiety, low mood and relationship difficulties, research finds online therapy works as well as meeting in person. Many people also find it easier to open up from a space of their own.

We look at what you're going through, the kind of support that fits, your preferred language and each therapist's specialty. It's never just whoever is free next.

Every practitioner holds a postgraduate or doctoral degree in counselling or clinical psychology, works within their trained scope, and takes part in regular clinical supervision.

Individual sessions are ₹2,000 for 50 minutes. Couples and family sessions are ₹3,000 for 60 to 75 minutes. There are no intake charges, add-on fees or subscriptions.

Yes. We keep a limited number of reduced-fee places each month for students and anyone going through financial difficulty. Get in touch and we'll talk it through.

You can reschedule or cancel free of charge up to 24 hours before your session, through your booking link or by messaging us.

Yes. Your sessions and information are kept strictly confidential, in line with professional and legal standards. Online sessions take place over a private, secure video link.

No one is told without your permission. The only exception is if there's a serious risk to your safety or someone else's, and your therapist will explain exactly what that means at the start.

Soule Healers offers scheduled sessions and isn't an emergency service. If you or someone you care about is in immediate danger, please call a crisis line or go to your nearest emergency department now. In India you can call Tele-MANAS on 14416, free, at any time.